Keywise has been the family-run locksmith for Southampton and the Waterside for years. Bugsy answers the phone himself — no call centre, no overseas dispatcher, no algorithmic ‘we’ll be there in 20 minutes’ lies. You speak to the locksmith, and he gives you an honest ETA.
Why Bugsy specifically
Donald ‘Bugsy’ Edwards was named 2024 Police & Crime Commissioner Community Volunteer of the Year for Hampshire & Isle of Wight, recognising years of community work especially with elderly Southampton residents on home security. Read the official PCC write-up.
What we cover in Southampton
Citywide — from Ocean Village to Shirley, from Bitterne to Bargate, plus Eastleigh, Hythe, Totton, Fawley, Marchwood. Most call-outs reached inside 30 minutes city-wide.
Services available
- 24hr emergency call-outs — no call-out fee
- Non-destructive entry — pick open, not drill through
- Insurance lock changes (BS3621)
- UPVc door repair & multipoint locks
- Anti-snap cylinder upgrades
- Police-approved key safes — from £120 fitted
- Burglary repair & boarding-up
- Window lock specialists
- Garage security upgrades
- Broken key removal
- Free home security check
- Vehicle locksmithing — referred to Klic-Key
Why we don’t do everything
Some specialised work — vehicle locksmithing, CCTV, intruder alarms — isn’t our trade. We refer those out to trusted neighbours in the Waterside Network business group. Better than us learning on your job.
Pricing transparency
No call-out fee. Quoted up front before any work starts. No VAT surprises. We’ll always try non-destructive entry before drilling. Standard call-outs from £80, lock changes from £90, key safes from £120 supplied and fitted.
Call: 07453 327708 — 24/7, including bank holidays.
