Locked out at 3am with a baby in the buggy? Front door key snapped off in the cylinder? Just got home to find the back door kicked in? You need an actual locksmith on the road, not a call-centre that promises someone will be along.
That’s what Keywise is. The number on the van is Bugsy’s mobile. He picks it up himself, gives you an honest ETA, drives over, and gets you sorted. No call-out fee, no VAT surprises, no ‘specialist parts’ loaded onto the bill.
What counts as an emergency call-out
- Locked out of your home or business — gone for milk, door blown shut, lost keys at the pub
- Key snapped in the lock — both halves stuck, can’t turn, can’t get in
- Burglary repair — break-in damage, kicked-in door, smashed window — same-day boarding-up
- Lock failure — UPVc multipoint gearbox jammed, cylinder seized, key turning loose
- Lost all keys — peace of mind, lock change before bedtime, insurance-grade fit
What we do NOT do (and who we recommend instead)
Cars and vans aren’t our trade. If you’re locked out of a vehicle in Southampton, ring Klic-Key — same Waterside Network business group, same standards, knows the same streets we do. Mention us when you call.
How fast can we get to you?
Based on the Waterside in Southampton, most call-outs are reached within 30 minutes. Hythe, Fawley, Totton, Marchwood — usually faster. Eastleigh, Romsey, the New Forest fringes — closer to 45 minutes. We’ll always give you an honest ETA on the phone, not a fake ‘we’re round the corner’ line.
What it costs
From £80 all-in for a standard non-destructive entry. No call-out fee on top. Lock changes start from £90 fitted with British Standard parts. Burglary boarding-up is quoted on what’s needed — usually £80-£150 for a window or door. We tell you the full price before we start work, not after.
Why people call Bugsy specifically
2024 Police & Crime Commissioner Community Volunteer of the Year — recognised by Hampshire & Isle of Wight Constabulary for years of looking after the Waterside community, especially the elderly and vulnerable. Read the official PCC write-up.
That’s not marketing fluff — it’s a record. The same person you’d trust with your nan’s spare key is the one turning up at 3am to let you in.
Call now — be honest about your situation
If you’re locked out, tell us where you are, what door you’re at, what you tried. If a key’s snapped, say so before we arrive — we bring different kit. If you’ve been broken into, the police should already be on their way; we’ll secure the property as soon as they’re done.
One number, one Bugsy, one call away: 07453 327708