Read your home insurance policy. Buried in the small print is almost always a clause that says final exit doors must be fitted with locks to British Standard 3621. If they’re not, and you have a break-in, your insurer can refuse to pay out.

It’s the most common reason claims get rejected after a burglary. Most homeowners have no idea their existing locks don’t meet the standard. We do free checks on every visit.

What BS3621 actually means

BS3621:2007 is the British Standard for locks designed to resist forced entry. To carry the kitemark, a lock has to pass tests for drilling resistance, picking resistance, key duplication security, anti-snap (for euro cylinders) and minimum bolt throw. The little kitemark stamp on the lock face is the proof.

Common reasons we get called for insurance lock changes

Moving into a new home, you don’t know who has copies of the keys; insurance often requires a fresh fit
After losing keys, same logic; whoever has them might be anyone
After a burglary, same-day rekey or replacement, both for security and for the claim
Insurance audit / renewal, your renewal includes a clause you didn’t have before
Buying a property, survey flags non-compliant locks
Landlord change of tenant, required by most letting insurance

What we fit, and why

Wooden doors: 5-lever mortice deadlocks (BS3621 stamped), typically £90-£120 fitted depending on door condition.

UPVc / composite doors: 3-star anti-snap, anti-bump, anti-pick euro cylinders meeting TS007:3 (the cylinder grade insurers want), £60-£90 per cylinder fitted. Some doors take two cylinders (front + back), some one.

Multipoint gearboxes: if the gearbox itself is failing, replacing only the cylinder won’t help. We’ll diagnose it properly on site.

Insurance documentation

Every fit comes with a written receipt itemising the date, lock model, kitemark grade and address. Stick it in your policy folder. If a claim ever happens, that’s the paperwork they’ll ask for.

Free policy check

Bring out your insurance documents when we visit and we’ll cross-reference what’s currently fitted against what your policy actually requires. Free. No obligation. Most homes have one or two doors that need an upgrade, usually a £60-£90 fix that saves a refused claim.

Areas covered

Southampton, Hythe, Totton, Fawley, Marchwood, Hythe Marina, Eastleigh, Romsey, Lyndhurst, Lymington and the New Forest. Same-day fits where possible.

Call: 07453 327708, Bugsy will quote on the phone or come out for a free survey. No call-out fee, ever.

Common questions

What is BS3621 and do I actually need it for my home insurance in Southampton?

BS3621 is the British Standard for locks that resist forced entry, drilling, picking and key duplication. Most home insurance policies quietly require it on final exit doors. If your locks don’t carry that kitemark and you’re broken into, your insurer can refuse the claim entirely. It’s buried in the small print, which is why most people don’t know until it’s too late. Bugsy checks what you’ve got on every visit, free, and tells you straight whether you’re covered or not.

How much does BS3621 lock fitting cost in Southampton?

Everything is quoted up front before any work starts, no call-out fee, ever. On a timber door, a 5-lever BS3621 mortice deadlock typically runs £90, £120 fitted, depending on the door’s condition. On a uPVC or composite door, a 3-star anti-snap euro cylinder that meets TS007:3 is usually £60, £90. Some doors take two cylinders, some one, Bugsy will assess on site and give you a clear figure before he touches anything.

Can a locksmith provide paperwork for my insurance after fitting a new lock?

Yes, and you should always insist on it. Every lock Bugsy fits comes with a written receipt showing the date, lock model, kitemark grade and your address. Keep it with your policy documents. If you ever make a claim, that’s exactly what your insurer will ask for. Without it, proving the standard was met becomes a headache. It takes two minutes to file away and could be the difference between a paid claim and a refused one.

Should I change my locks when moving into a new house in Southampton or the New Forest?

Honestly, yes, it’s one of the first things worth doing. You’ve no idea how many copies of the old keys are floating about: previous owners, estate agents, builders, neighbours. Beyond security, your insurance policy may actually require locks to BS3621, and older properties often have whatever the previous owner fitted years ago. Bugsy covers Southampton, Hythe, Totton, Fawley and the wider New Forest area, same day where possible. One visit sorts the locks and the paperwork in one go.

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Common questions

What is BS3621 and do I need it for my home insurance in Southampton?

BS3621 is the British Standard for locks built to resist forced entry, drilling, picking and key duplication. Most home insurance policies quietly require it on your final exit doors. If your locks don’t carry that kitemark and you get broken into, your insurer can refuse the claim outright. It’s buried in the small print, which is why most folk never find out until it’s too late. Bugsy checks what you’ve got on every visit, free, and tells you straight whether you’re covered.

How much does BS3621 lock fitting cost in Southampton?

Everything is quoted up front before any work starts, and there’s no call-out fee, ever. On a timber door, a 5-lever BS3621 mortice deadlock typically runs £90-£120 fitted, depending on the door’s condition. On a uPVC or composite door, a 3-star anti-snap euro cylinder meeting TS007:3 is usually £60-£90. Some doors take two cylinders, some take one. Bugsy will assess on site across Southampton and the Waterside and give you a clear figure before he touches anything. No drama.

Can a locksmith provide paperwork for my insurance after fitting a new lock?

Yes, and you should always insist on it. Every lock Bugsy fits comes with a written receipt showing the date, lock model, kitemark grade and your address. Keep it with your policy documents. If you ever make a claim, that’s exactly what your insurer will ask for. Without it, proving the standard was met becomes a real headache. It takes two minutes to file away and could be the difference between a paid claim and a refused one. I’ll tell you straight, it matters.

Should I change my locks when moving into a new house in Southampton or the New Forest?

Honestly, yes, it’s one of the first jobs worth sorting. You’ve no idea how many copies of the old keys are floating about: previous owners, estate agents, builders, neighbours. Beyond the security side, your insurance may actually require locks to BS3621, and older properties often have whatever the last owner fitted years back. Bugsy covers Hythe, Totton, Fawley, Lymington and right across the New Forest, day or night. Bring out your policy and he’ll check what you need, free, no obligation.

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Common questions

What is BS3621 and do I need it for my home insurance in Southampton?

BS3621 is the British Standard for locks that resist forced entry, drilling, picking and key copying. Most home insurance policies quietly require it on your final exit doors. If your locks don’t carry the kitemark and you’re broken into, your insurer can refuse the claim outright. It’s tucked in the small print, so most people don’t find out until it’s too late. Bugsy checks what you’ve got on every visit, free, and tells you straight whether you’re covered or not. No drama.

How much does BS3621 lock fitting cost in Southampton?

Everything’s quoted up front before any work starts, and no call-out fee, ever. On a timber door, a 5-lever BS3621 mortice deadlock typically runs £90-£120 fitted, depending on the door’s condition. On a uPVC or composite door, a 3-star anti-snap euro cylinder meeting TS007:3 is usually £60-£90. Some doors take two cylinders, some one. Bugsy assesses it on site and gives you a clear figure before he touches anything. What you’re told is what you pay.

Can a locksmith give me paperwork for my insurance after fitting a new lock?

Yes, and you should always ask for it. Every lock Bugsy fits comes with a written receipt showing the date, lock model, kitemark grade and your address. Keep it with your policy documents. If you ever make a claim, that’s exactly what your insurer will want to see. Without it, proving the standard was met turns into a headache. It takes two minutes to file away and could be the difference between a paid claim and a refused one.

Should I change my locks when moving into a new house in Southampton or the New Forest?

Honestly, yes, it’s one of the first jobs worth sorting. You’ve no idea how many copies of the old keys are floating about: previous owners, estate agents, builders, neighbours. Beyond security, your insurance may require locks to BS3621, and older properties often have whatever the last owner fitted. Bugsy can check what’s on your doors against your policy, free, and rekey or replace the same day where possible. Across Southampton, Totton, Hythe and the Waterside, day or night.

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Common questions

What is BS3621 and do I need it for my home insurance in Southampton?

BS3621 is the British Standard for locks that resist forced entry, drilling, picking and key duplication. Most home insurance policies quietly require it on your final exit doors. If your locks don’t carry that kitemark and you’re broken into, your insurer can refuse the claim outright. It’s buried in the small print, which is why most people don’t find out until it’s too late. Bugsy checks what you’ve got on every visit, free, and tells you straight whether you’re covered.

How much does BS3621 lock fitting cost in Southampton?

Everything is quoted up front before any work starts, no call-out fee, ever. On a timber door, a 5-lever BS3621 mortice deadlock typically runs £90-£120 fitted, depending on the door’s condition. On a uPVC or composite door, a 3-star anti-snap euro cylinder meeting TS007:3 is usually £60-£90. Some doors take two cylinders, some one. Bugsy will assess on site and give you a clear figure before he touches anything, so no surprises.

Can a locksmith give me paperwork for my insurance after fitting a new lock?

Yes, and you should always ask for it. Every lock Bugsy fits comes with a written receipt showing the date, lock model, kitemark grade and your address. Keep it with your policy documents. If you ever make a claim, that’s exactly what your insurer will want to see. Without it, proving the standard was met becomes a headache. It takes two minutes to file away and could be the difference between a paid claim and a refused one.

Should I change my locks when moving into a new house in Southampton or the New Forest?

Honestly, yes, it’s one of the first jobs worth sorting. You’ve no idea how many copies of the old keys are out there: previous owners, estate agents, builders, neighbours. Beyond security, your policy may actually require locks to BS3621, and older properties often have whatever the last owner fitted, which may not be compliant. Bugsy covers Southampton, Totton, Hythe and across the New Forest, same-day where possible. He’ll check your doors and quote on the spot, no drama.

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