07453 327708 | 02381 550025 | 24/7 emergency, no call-out fee, ever | Best Business 2026, ThreeBestRated | 5.0★★★★★(288)
Perfect 5.0 across 288+ verified Google reviews
No call-out fee, ever day or night, weekends, bank holidays
Hampshire PCC Community Award recognised by the Police & Crime Commissioner, 2024
BS3621 & TS007 3-star every lock fitted meets UK insurance spec
NCFE Level 4 qualified the highest locksmith qualification in the industry
Most jobs under 30 mins based on the Waterside (SO45), out fast
Family-run independent Bugsy answers his own phone
Non-destructive entry we pick locks open, no broken doors
Free security audits no charge for Age Concern referrals
12-month guarantee on every part Bugsy fits
DBS checked & insured safe with the keys to a home
Perfect 5.0 across 288+ verified Google reviews
No call-out fee, ever day or night, weekends, bank holidays
Hampshire PCC Community Award recognised by the Police & Crime Commissioner, 2024
BS3621 & TS007 3-star every lock fitted meets UK insurance spec
NCFE Level 4 qualified the highest locksmith qualification in the industry
Most jobs under 30 mins based on the Waterside (SO45), out fast
Family-run independent Bugsy answers his own phone
Non-destructive entry we pick locks open, no broken doors
Free security audits no charge for Age Concern referrals
12-month guarantee on every part Bugsy fits
DBS checked & insured safe with the keys to a home
Perfect 5.0 across 288+ verified Google reviews
“Great service from Don (Bugsy) today sorting a problem with multipoint lock on our side door....” , John Savage, Google review
No call-out fee, ever day or night, weekends, bank holidays
“Don (Bugsy) is a really nice guy who does an honest, professional job at a good...” , Bernice Chiswell, Google review
Hampshire PCC Community Award recognised by the Police & Crime Commissioner, 2024
“Thanks Bugsy! I called and asked if he would visit my elder and quite vulnerable father,...” , JamesHN1, Google review
BS3621 & TS007 3-star every lock fitted meets UK insurance spec
“We have used Keywise before. On this occasion Bugsy came out after we had problems with...” , Yvonne Doherty, Google review
NCFE Level 4 qualified the highest locksmith qualification in the industry
“I recommend Keywise, especially if you ever get locked out of your property. The chap arrived...” , Antony Insuli, Google review
Most jobs under 30 mins based on the Waterside (SO45), out fast
Family-run independent Bugsy answers his own phone
Non-destructive entry we pick locks open, no broken doors
Free security audits no charge for Age Concern referrals
12-month guarantee on every part Bugsy fits
DBS checked & insured safe with the keys to a home
Perfect 5.0 across 288+ verified Google reviews
“Great service from Don (Bugsy) today sorting a problem with multipoint lock on our side door....” , John Savage, Google review
No call-out fee, ever day or night, weekends, bank holidays
“Don (Bugsy) is a really nice guy who does an honest, professional job at a good...” , Bernice Chiswell, Google review
Hampshire PCC Community Award recognised by the Police & Crime Commissioner, 2024
“Thanks Bugsy! I called and asked if he would visit my elder and quite vulnerable father,...” , JamesHN1, Google review
BS3621 & TS007 3-star every lock fitted meets UK insurance spec
“We have used Keywise before. On this occasion Bugsy came out after we had problems with...” , Yvonne Doherty, Google review
NCFE Level 4 qualified the highest locksmith qualification in the industry
“I recommend Keywise, especially if you ever get locked out of your property. The chap arrived...” , Antony Insuli, Google review
Most jobs under 30 mins based on the Waterside (SO45), out fast
Family-run independent Bugsy answers his own phone
Non-destructive entry we pick locks open, no broken doors
Free security audits no charge for Age Concern referrals
12-month guarantee on every part Bugsy fits
DBS checked & insured safe with the keys to a home
Keywise 24hr Locksmiths, 2024 Police & Crime Commissioner Award winner, covering Bassett, Hampshire
★★★★★ 5.0
288+ Google reviews
Read on Google →
Local locksmith · Bassett · SO16

Locksmith in Bassett, Southampton: Fast Entry

Need a locksmith now? Bugsy answers the phone himself, no call centre. No call-out fee. Call 07453 327708 for a quick honest quote. Related: locksmith in Bassett Locked out in Bassett? Non-destructive entry first If you’re stood outside your door in Bassett, the first thing Bugsy will try is getting you back in without breaking […]

Response

Same day across Southampton, call for an ETA

Postcodes

SO16

Qualified

NCFE Level 4

Rating

5.0 ★, 288+ reviews

Call-out fee

£0, ever

Hours

24/7, weekends & bank holidays

Bugsy Edwards beside the Keywise locksmith van in Bassett

We know the streets here.

Regular call-outs near Bassett Avenue, The Avenue, Burgess Road and Southampton Common. We’re not a national chain reading off a postcode, Bugsy lives and works here, drives a van everyone recognises, and answers the phone himself.

Also covering:

  • Bassett Green
  • Lordswood
  • Chilworth
  • Swaythling
  • Highfield

Need a locksmith now? Bugsy answers the phone himself, no call centre. No call-out fee. Call 07453 327708 for a quick honest quote.

Locked out in Bassett? Non-destructive entry first

If you’re stood outside your door in Bassett, the first thing Bugsy will try is getting you back in without breaking anything. Non-destructive entry means picking or manipulating the lock open where we can, so you’re not paying for a new lock you didn’t need. Simple lock-outs start from £80, jammed or seized locks from £75, and you’re told the price up front before any work starts. No call-out fee, no VAT, and no fix no fee. If it can’t be sorted, you don’t pay.

Keywise is a family-run locksmith working across Southampton and out to the Waterside, so from Bassett you’ll get a straight answer on the phone and a fair turnaround. Beyond lock-outs, Bugsy handles lock changes and upgrades, uPVC and multipoint door repairs, mortice and window locks, and anti-snap TS007 3-star cylinder upgrades if your insurer wants British Standard locks fitted. Everything comes with a 12-month guarantee on parts, and Bugsy is DBS checked and fully insured. He’s also happy to do a free home security check while he’s there, no cost, no pressure.

A quick note on car keys. Keywise doesn’t do vehicle, car or auto work, so if that’s what you need, Bugsy will point you straight to Mark at Klic-Key (klic-key.com) who handles all the car key, transponder and ignition side of things.

Day or night, weekends and bank holidays included, the phone is answered by Bugsy himself. Call 07453 327708 and he’ll tell you straight what it’ll cost and how soon he can be with you.

Getting to Bassett, day or night

Bassett sits up the north side of Southampton, so it isn’t in the SO45 Waterside patch where Bugsy gets to most jobs in under 30 minutes. He’ll still come out, and he’ll tell you straight on the phone how soon he can be there. No guessing, no messing you about. The phone is answered 24/7, weekends and bank holidays included, and it’s Bugsy who picks up, not a call centre taking a message.

If your lock has actually failed rather than just locked you out, that’s no drama either. A worn uPVC or multipoint mechanism can be repaired from £70, a mortice lock fitted or replaced from £130, and a window lock from £80. If your insurer has asked for British Standard locks, or you want the door made harder to force, an anti-snap TS007 3-star cylinder upgrade is from £150. Whatever the job, you get the price up front before any work starts, and 12 months’ guarantee on parts fitted.

There are standing discounts too, quietly and without fuss. Members of our local crime awareness Facebook groups get 10% off the work, and older customers get 20% off. If you’ve had a break-in, you’re changing locks after something unsafe at home, you’re a carer, or you’re just having a hard time of it, ask and Bugsy will sort it.

Call 07453 327708 and he’ll tell you what it’ll cost and when he can get to Bassett.

Common questions

How quickly can you get a locksmith to Bassett?

Bugsy will come out to Bassett, but I’ll tell you straight on the phone how soon I can be there. Bassett sits up the north side of Southampton, so it isn’t in the SO45 Waterside patch where I get to most jobs in under 30 minutes. No guessing and no messing you about. Call 07453 327708 and I’ll give you a real turnaround before you commit to anything.

Will you break my lock to get me back into my house in Bassett?

No, not if I can help it. The first thing I try is non-destructive entry, picking or manipulating the lock open where I can, so you’re not paying for a new lock you didn’t need. Simple lock-outs start from £80, jammed or seized locks from £75, and you’re told the price up front before any work starts. No call-out fee, no VAT, and no fix no fee.

Is someone actually available to answer the phone at night in Bassett?

Yes, day or night, weekends and bank holidays included. The phone is answered by me, Bugsy, not a call centre taking a message. Call 07453 327708 and you’ll get a straight answer on what it’ll cost and how soon I can get to Bassett. Keywise is family-run, so you’re talking to the person doing the work, not someone passing it on.

Can you upgrade my locks in Bassett to what my insurer wants?

Yes. If your insurer has asked for British Standard locks, or you just want the door made harder to force, an anti-snap TS007 3-star cylinder upgrade is from £150. A worn uPVC or multipoint mechanism can be repaired from £70, a mortice lock fitted or replaced from £130, and a window lock from £80. You get the price up front, and 12 months’ guarantee on parts fitted.

Do you cut car keys or help with car lockouts in Bassett?

No, Keywise doesn’t do vehicle, car or auto work, so no car keys, transponders or ignitions here. If that’s what you need, I’ll point you straight to Mark at Klic-Key (klic-key.com) who handles all the car key side of things. For house and door locks in Bassett though, that’s me. Call 07453 327708 and I’ll sort you out.

5Google rating
288+verified reviews
13years independent, since 2013
Bugsy, 2024 Police and Crime Commissioner Community Volunteer of the Year
2024 PCC Community Volunteer of the Year

The number on the van is Bugsy's. He answers it himself, day or night.

Donald Bugsy Edwards, founder of Keywise 24hr Locksmiths
Who is behind this

Bugsy Edwards

Founder, Keywise 24hr Locksmiths. Family-run on the SO45 Waterside.

This advice comes from a working locksmith, not a content writer. Bugsy answers his own phone, and was named the Hampshire Police and Crime Commissioner's 2024 Community Volunteer of the Year. 5.0 from 288 Google reviews.

Call 07453 327708

Perfect 5.0, what customers actually say

★★★★★

“Great service from Don (Bugsy) today sorting a problem with multipoint lock on our side door. Easy and very responsive communication via WhatsApp, Don arrived promptly and quickly determined cause of the problem and fitted the…”

John Savage · 4 months ago

★★★★★

“Don (Bugsy) is a really nice guy who does an honest, professional job at a good price. He fitted a new window handle and lock, plus sorted out our garage access door which didn't lock (…”

Bernice Chiswell · 5 months ago

★★★★★

“Thanks Bugsy! I called and asked if he would visit my elder and quite vulnerable father, he was there within 20 mins and started a video call for the whole time. We want the locks changed…”

JamesHN1 · a month ago

Read all 288+ reviews on Google →

Donald 'Bugsy' Edwards, founder of Keywise, with the 2024 Police and Crime Commissioner Community Volunteer of the Year award

Donald “Bugsy” Edwards

Founder, Keywise 24hr Locksmiths. Family-run on the SO45 Waterside since 2013.

Everyone round here calls me Bugsy, and I still answer my own phone, day or night. I got into this trade because I could not stand hearing how people were treated at the worst moment, locked out, broken into, or a door that failed when they needed it most, and then charged the earth for it. So I do it the other way. I tell you straight what a job needs and what it does not, I fix rather than replace where I can, and I never add a call-out fee or VAT. In 2024 the Hampshire Police and Crime Commissioner named me Community Volunteer of the Year, and that one meant the most, because it came from the community I work in. No call centre, no script, just me and the van.

5.0 from 288+
2024 PCC Award
DBS checked
12-month guarantee
No call-out fee

Locked out in Bassett?

Perfect 5.0 across 288+ Google reviews, the highest-rated independent family-run locksmith in Southampton. No call-out fee, ever. Most jobs reached inside 30 minutes.

Our main services

Whatever the lock job, here is what I am called out for most:

Locksmith in SouthamptonCommercial locksmith24 hour emergency locksmithuPVC door and lock repairs

Nearby areas we cover

Just as local to these. Same day, no call-out fee.

Last reviewed by Bugsy on . We update this page whenever guidance, pricing or coverage changes.

5.0 288+ Google reviews · 24/7
WhatsApp Call now