You know the call. A tenant locked out on a Friday night, or a door that will not lock after a break-in, and it lands on you. With me it stops being your problem the moment you ring. I am Bugsy. I have run Keywise on my own here on the Waterside since 2013, I am DBS checked and fully insured, and you get the same person every time, not a different subcontractor each visit. I answer my own phone, day or night, and I tell you there and then when I will be there.

What I do for you
Lock changes between tenancies
You always know exactly who holds a key.
from £90Lost keys
Safest to change the lock, so a lost key is no use to anyone. Entry and a door service added only if needed.
from £90Void property security
Lock changes, boarding and make-safe. Quoted from a WhatsApp photo or on site.
uPVC & multipoint doors
Doors that will not lock, put right.
from £70Lock changes after possession
Done properly and within the law. How that works.
Anti-snap upgrades
TS007 three-star, for insurance.
from £150Key safes
Sold Secure, for managed access and viewings.
from £150Master key suites
One system across a whole portfolio.
from £19024/7 emergency call-outs
Day or night, no call-out fee, no VAT.
Free door service, every job
Every door job includes lubrication and adjustment, at no extra charge.
included freeWhy agents trust me with their keys
You are handing over keys to somebody's home, so it matters who I am.
How working with me works
- A discount for continued work. The advertised prices are my starting point, and regular work for your branch comes off that.
- One number. One person who gets to know your properties.
- Rates agreed up front, in writing. No surprises on the invoice your landlord sees. My set prices are published too.
- No call-out fee, no VAT. And no inflated out-of-hours rate.
- Accountable. My name and my reviews are on every job.
A genuine local partnership
You do not need to move your current locksmith today. Just put my number in your contractor file, and the next time a property needs one, give me a ring and see how I do. Tell me what your portfolio needs and we will agree something that works for both of us.
Proven work, not promises
Do not take my word for it. These are real jobs from my Facebook page, the agent and landlord work I do week in, week out. Click any of them to see more.
A local estate agent called me as the property was being sold and the front door lock was playing up. The handle was spinning round. I gained entry, made the adjustments, fitted a new cylinder and a new set of handles, and left them with a perfectly working door.
Call out from a local estate agent to gain access to a locked outside storage unit. Removed the handle, picked the lock, and the job was done. One happy customer.
A call from a young mum with a small child after the locking mechanism on her front door failed completely. I was there within 15 minutes. The gearbox had gone, and on this type of lock the whole mechanism has to be replaced. Rather than leave her with an unsecured door overnight, I went and found the part myself and fitted it the same day.
★★★★★ “Top work from Keywise. Got them to install a police-approved key safe and I am so pleased.” Sue Johnstone, Busy Bee Mortgage and Protection Solutions.
“What a lovely, professional gentleman Bugsy is. All sorted and I am delighted.”
Anne Wood“He came and sorted my back door lock. No fuss. Thank you Bugsy.”
Elaine Axton“Keywise is a great asset to our community for sure.”
Sue JohnstoneSee more real jobs and recommendations on our Facebook page.
