07453 327708 | 02381 550025 | 24/7 emergency, no call-out fee, ever | Best Business 2026, ThreeBestRated
Perfect 5.0 across 288+ verified Google reviews
No call-out fee, ever day or night, weekends, bank holidays
Hampshire PCC Community Award recognised by the Police & Crime Commissioner, 2024
BS3621 & TS007 3-star every lock fitted meets UK insurance spec
Most jobs under 30 mins based on the Waterside (SO45), out fast
Family-run independent Bugsy answers his own phone
Non-destructive entry we pick locks open, no broken doors
Free security audits no charge for Age Concern referrals
12-month guarantee on every part Bugsy fits
DBS checked & insured safe with the keys to a home
Perfect 5.0 across 288+ verified Google reviews
No call-out fee, ever day or night, weekends, bank holidays
Hampshire PCC Community Award recognised by the Police & Crime Commissioner, 2024
BS3621 & TS007 3-star every lock fitted meets UK insurance spec
Most jobs under 30 mins based on the Waterside (SO45), out fast
Family-run independent Bugsy answers his own phone
Non-destructive entry we pick locks open, no broken doors
Free security audits no charge for Age Concern referrals
12-month guarantee on every part Bugsy fits
DBS checked & insured safe with the keys to a home

Locksmith for Estate Agents & Landlords in Southampton

A locksmith your branch can call once, and then forget about. Lock changes between tenants, empty properties secured, and someone who actually answers when a tenant is locked out at midnight. One number, straight to me, no call centre.

You know the call. A tenant locked out on a Friday night, or a door that will not lock after a break-in, and it lands on you. With me it stops being your problem the moment you ring. I am Bugsy. I have run Keywise on my own here on the Waterside since 2013, I am DBS checked and fully insured, and you get the same person every time, not a different subcontractor each visit. I answer my own phone, day or night, and I tell you there and then when I will be there.

Bugsy with his Keywise van, the locksmith trusted by Southampton estate agents and landlords

What I do for you

Lock changes between tenancies

You always know exactly who holds a key.

from £90

Lost keys

Safest to change the lock, so a lost key is no use to anyone. Entry and a door service added only if needed.

from £90

Void property security

Lock changes, boarding and make-safe. Quoted from a WhatsApp photo or on site.

uPVC & multipoint doors

Doors that will not lock, put right.

from £70

Lock changes after possession

Done properly and within the law. How that works.

Anti-snap upgrades

TS007 three-star, for insurance.

from £150

Key safes

Sold Secure, for managed access and viewings.

from £150

Master key suites

One system across a whole portfolio.

from £190

24/7 emergency call-outs

Day or night, no call-out fee, no VAT.

Free door service, every job

Every door job includes lubrication and adjustment, at no extra charge.

included free

Why agents trust me with their keys

You are handing over keys to somebody's home, so it matters who I am.

5.0 from 288+Google reviews, the highest locally
2024 AwardPCC Community Volunteer of the Year
DBS checkedand fully insured
One named personthe same face every visit
Top threeThreeBestRated, longest of the three

How working with me works

  • A discount for continued work. The advertised prices are my starting point, and regular work for your branch comes off that.
  • One number. One person who gets to know your properties.
  • Rates agreed up front, in writing. No surprises on the invoice your landlord sees. My set prices are published too.
  • No call-out fee, no VAT. And no inflated out-of-hours rate.
  • Accountable. My name and my reviews are on every job.

A genuine local partnership

You do not need to move your current locksmith today. Just put my number in your contractor file, and the next time a property needs one, give me a ring and see how I do. Tell me what your portfolio needs and we will agree something that works for both of us.

Proven work, not promises

Do not take my word for it. These are real jobs from my Facebook page, the agent and landlord work I do week in, week out. Click any of them to see more.

KeyWise Locksmiths & Security 7 February · Southampton

A local estate agent called me as the property was being sold and the front door lock was playing up. The handle was spinning round. I gained entry, made the adjustments, fitted a new cylinder and a new set of handles, and left them with a perfectly working door.

Estate agent uPVC front door lock repaired by Keywise for a property sale in Southampton
KeyWise Locksmiths & Security 16 February · Southampton

Call out from a local estate agent to gain access to a locked outside storage unit. Removed the handle, picked the lock, and the job was done. One happy customer.

Keywise gaining non-destructive access to a locked storage unit for a Southampton estate agent
KeyWise Locksmiths & Security 9 May · Southampton

A call from a young mum with a small child after the locking mechanism on her front door failed completely. I was there within 15 minutes. The gearbox had gone, and on this type of lock the whole mechanism has to be replaced. Rather than leave her with an unsecured door overnight, I went and found the part myself and fitted it the same day.

Keywise replacing a failed multipoint door mechanism the same day in Southampton
KeyWise Locksmiths & Security 24 June · Southampton

★★★★★ “Top work from Keywise. Got them to install a police-approved key safe and I am so pleased.” Sue Johnstone, Busy Bee Mortgage and Protection Solutions.

Keywise fitting a police-approved key safe in Southampton, a five-star recommendation

“What a lovely, professional gentleman Bugsy is. All sorted and I am delighted.”

Anne Wood

“He came and sorted my back door lock. No fuss. Thank you Bugsy.”

Elaine Axton

“Keywise is a great asset to our community for sure.”

Sue Johnstone

See more real jobs and recommendations on our Facebook page.

Common questions

Do you offer agreed rates for agents and landlords?
Yes. For regular work I am happy to agree clear, fair rates up front and put them in writing, so there are no surprises on the invoice your landlord sees.
How fast can you get to a property?
For most jobs across the Waterside and Southampton I am on site inside 30 minutes, day or night. I answer the phone myself, so you are not waiting on a call centre.
Are you insured and DBS checked?
Yes, fully insured and DBS checked, and independent since 2013. I am happy to provide details for your contractor records, which matters when you are handing over keys to a tenant's home.
Can you handle a whole portfolio?
Yes, across Holbury, Hythe, Fawley, Blackfield, Dibden, Marchwood, Totton, Southampton and the New Forest. One number for all of it, and one person who gets to know your properties.
What do you do for an empty or void property?
Secure it. Lock changes, emergency boarding and make-safe, so the property is protected between tenancies and your insurance position is covered.
5Google rating
288+verified reviews
13years independent, since 2013
Bugsy, 2024 Police and Crime Commissioner Community Volunteer of the Year
2024 PCC Community Volunteer of the Year

The number on the van is Bugsy's. He answers it himself, day or night.

Add one reliable locksmith to your list.

Bugsy answers the phone, not a call centre. One number for your whole portfolio.

Call Bugsy, 07453 327708 All services
5.0 288+ Google reviews · 24/7
WhatsApp Call now