07453 327708 | 02381 550025 | 24/7 emergency, no call-out fee, ever | Best Business 2026, ThreeBestRated | 5.0★★★★★(288)
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Perfect 5.0 across 288+ verified Google reviews
No call-out fee, ever day or night, weekends, bank holidays
Hampshire PCC Community Award recognised by the Police & Crime Commissioner, 2024
BS3621 & TS007 3-star every lock fitted meets UK insurance spec
NCFE Level 4 qualified the highest locksmith qualification in the industry
Most jobs under 30 mins based on the Waterside (SO45), out fast
Family-run independent Bugsy answers his own phone
Non-destructive entry we pick locks open, no broken doors
Free security audits no charge for Age Concern referrals
12-month guarantee on every part Bugsy fits
DBS checked & insured safe with the keys to a home
Perfect 5.0 across 288+ verified Google reviews
No call-out fee, ever day or night, weekends, bank holidays
Hampshire PCC Community Award recognised by the Police & Crime Commissioner, 2024
BS3621 & TS007 3-star every lock fitted meets UK insurance spec
NCFE Level 4 qualified the highest locksmith qualification in the industry
Most jobs under 30 mins based on the Waterside (SO45), out fast
Family-run independent Bugsy answers his own phone
Non-destructive entry we pick locks open, no broken doors
Free security audits no charge for Age Concern referrals
12-month guarantee on every part Bugsy fits
DBS checked & insured safe with the keys to a home
Service · Keywise Locksmiths Southampton

Letterbox Replacement, Southampton

Cracked, draughty or insecure letterplates replaced with a weather-sealed, security-rated unit, from £85.

from £85

A cracked or gaping letterplate lets in draughts and, worse, lets a thief “fish” for keys left near the door. A modern anti-fishing, weather-sealed letterplate fixes both.

What is included

  • Old letterplate removed, aperture checked
  • Weather-sealed, security-rated letterplate fitted
  • Advice on keeping keys away from the door

From £85. A small job that quietly closes a real break-in route. Southampton and the Waterside.

Family-run, Waterside-based since 2013, DBS checked and fully insured, with a perfect 5.0 Google rating. No call-out fee, no VAT, and a 12-month guarantee on every part fitted. The price I quote is the price you pay, agreed before I start.

5Google rating
288+verified reviews
13years independent, since 2013
Bugsy, 2024 Police and Crime Commissioner Community Volunteer of the Year
2024 PCC Community Volunteer of the Year

The number on the van is Bugsy's. He answers it himself, day or night.

Donald Bugsy Edwards, founder of Keywise 24hr Locksmiths
Who is behind this

Bugsy Edwards

Founder, Keywise 24hr Locksmiths. Family-run on the SO45 Waterside.

This advice comes from a working locksmith, not a content writer. Bugsy answers his own phone, and was named the Hampshire Police and Crime Commissioner's 2024 Community Volunteer of the Year. 5.0 from 288 Google reviews.

Call 07453 327708
The man behind the van
Donald 'Bugsy' Edwards, founder of Keywise, with the 2024 Police and Crime Commissioner Community Volunteer of the Year award

Donald “Bugsy” Edwards

Founder, Keywise 24hr Locksmiths. Family-run on the SO45 Waterside since 2013.

Everyone round here calls me Bugsy, and I still answer my own phone, day or night. I got into this trade because I could not stand hearing how people were treated at the worst moment, locked out, broken into, or a door that failed when they needed it most, and then charged the earth for it. So I do it the other way. I tell you straight what a job needs and what it does not, I fix rather than replace where I can, and I never add a call-out fee or VAT. In 2024 the Hampshire Police and Crime Commissioner named me Community Volunteer of the Year, and that one meant the most, because it came from the community I work in. No call centre, no script, just me and the van.

5.0 from 288+
2024 PCC Award
DBS checked
12-month guarantee
No call-out fee

Locked out, or just need advice?

Bugsy answers the phone, not a call centre. Perfect 5.0 across 288+ Google reviews. No call-out fee, ever.

Call 07453 327708 Back home

Areas we cover

We bring this service to homes and businesses right across Southampton and the Waterside:

Locksmith Advice CentreLocksmith Andover SP10, 24hr ServiceLocksmith BeaulieuLocksmith Bishop’s Waltham SO32, 24hr ServiceLocksmith Blackfield, Southampton Waterside SO45Locksmith Botley SO30, 24hr Service

See all the areas I cover ›

Worth a read: Anti-Snap Locks Explained in Plain English

Our main services

Whatever the lock job, here is what I am called out for most:

Locksmith in SouthamptonCommercial locksmith24 hour emergency locksmithuPVC door and lock repairs
Good to know

Frequently asked questions

You get a clear price before any work starts, with no call-out fee and no VAT added on. Most jobs are quoted on the phone once Bugsy knows what you are dealing with.

Yes. We cover Southampton and the whole Waterside, including Hythe, Totton, Marchwood, Holbury, Fawley and the New Forest fringe. If you are nearby, just ask.

For anything urgent we aim to be with you in around 30 minutes. For planned work we will book a time that suits you, including evenings.

Family-run, genuinely local, and the highest-rated independent locksmith in the area at a perfect 5.0 across 288 plus Google reviews, plus a 2024 community award. Bugsy answers the phone himself.

Related advice & expertise

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Why people across the Waterside keep us in their phone.

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Locks, key safes, alarms and door security in plain English.

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Locksmith Advice Centre

Locked out or a lock playing up? What to do before you call.

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Across Southampton and the Waterside

This service, wherever you are on our patch.

Advice CentreAndover SP10BeaulieuBishop’s Waltham SO32BlackfieldBotley SO30Bournemouth BH1Brockenhurst SO42

Last reviewed by Bugsy on . We update this page whenever guidance, pricing or coverage changes.

5.0 288+ Google reviews · 24/7
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