In 2024 Bugsy was named Police and Crime Commissioner Community Volunteer of the Year. It is an award we are quietly proud of, because it was not for selling locks. It was for showing up for local people, often for nothing, when their security let them down.
What the award is
The Police and Crime Commissioner recognises people across the region who give their time to make their community safer. Bugsy received the Community Volunteer of the Year recognition for the security work he does around Southampton and the Waterside, much of it unpaid and a lot of it for people who could not otherwise afford to put things right. It is handed out on behalf of the office that oversees local policing, so it is not a trade badge or a paid listing. It is recognition from the people whose job is keeping the area safe.
What the work actually looks like
It is the practical stuff. Fitting and checking locks for older residents so they can sleep easy. Helping people who have been burgled get their door secure again the same day. Talking to community groups and sheltered housing schemes about simple, cheap ways to make a home harder to break into. Sorting out a frightened pensioner in Hythe whose back door had not locked properly in months. None of it is glamorous, but it is the kind of thing that genuinely changes how safe someone feels in their own home.
Why this matters when you are choosing a locksmith
Anyone can print a logo and call themselves trustworthy. You are letting this person into your home, often when you are already shaken up. An award like this, alongside a perfect 5.0 rating across more than 281 reviews, is independent proof that Keywise is part of the community rather than a business passing through. It is the same reason our why choose Keywise page leans on facts you can check rather than slogans.
The wider crime awareness work
The award sits on top of ongoing crime awareness work across the Waterside, helping residents understand the simple patterns burglars rely on and how to break them. We have pulled that together on our Waterside crime awareness page, with the practical prevention steps anyone can use today.
Giving back is part of the job
We carry on doing the volunteer work because it is the right thing to do, and because keeping the Waterside secure is good for everyone. If you are a community group who could use a hand with security advice, or you know someone vulnerable who needs their locks checked, get in touch and we will see what we can do. A free home security check for an elderly relative is often the easiest place to start.
Frequently asked questions
What award did Keywise win in 2024?
Bugsy was named Police and Crime Commissioner Community Volunteer of the Year in 2024, for security and community work across Southampton and the Waterside.
Was the award for the locksmith business?
No, it recognised volunteer work, much of it unpaid, helping local and vulnerable people stay secure rather than any commercial activity.
Who gives out this award?
It is given on behalf of the Police and Crime Commissioner, the office that oversees local policing, so it is independent recognition rather than a trade or paid award.
Does the award mean you charge more?
Not at all. We still have no call-out fee and still give you the price before we start. The award is about who we are, not what we charge.
Can you help a community group or vulnerable relative?
Yes. We are always happy to talk to local groups about staying secure, and a free home security check is a simple way to help an older relative. Just get in touch.
Need a locksmith now? Bugsy answers the phone himself, no call centre. No call-out fee. Call 07453 327708 for a quick honest quote.
Bugsy Edwards
Founder, Keywise 24hr Locksmiths. Family-run on the SO45 Waterside.
This advice comes from a working locksmith, not a content writer. Bugsy answers his own phone, and was named the Hampshire Police and Crime Commissioner's 2024 Community Volunteer of the Year. 5.0 from 288 Google reviews.
Call 07453 327708